We at Russom's CARSTAR Collision strive to obtain the highest levels of customer satisfaction. From the moment your vehicle arrives, we want you to "Relax, We'll Take It From Here".
Russom's uses only high quality parts and materials. We have a state of the art waterborne paint system, used by the automotive manufacturers, to achieve better color match and use fewer coats.
We are the only I-Car Gold Class shops in Northwest Tennessee.Our technicians are ASE and I-Car trained to stay up to date on the latest techniques to repair even the newest foreign and domestic vehicles. They also receive training from Axalta (formerly Dupont) painting and Spanesi electronic measuring systems. This extensive training helps to ensure only high quality repairs are received from Russom's CARSTAR Collision.
By joining with CARSTAR, Russom's is now a direct repair facility for most of the major insurance companies. This means better communications between the shop and the adjusters. With rentals available on site for more customer convenience, we once again say "Relax, We'll Take It From Here".
We are now officially certified by Assured Performance. Assured Performance works with the automakers to identify, audit and promote collision repair providers that meet the best-in-class business standards and the manufacture's requirements.( CollisionCare.org to find a list of certified collision providers). Russom's has maintained the right tools, equipment, training and facility to repair the following participating brand vehicles: NISSAN,GM FORD, ENTERPRISE and FCA (which includes Chrysler, Dodge, Jeep, Fiat and more) just to name a few. Now more than ever, a proper repair is critical to the value and safety of the vehicle and we are a factory certified collision repair facility by the prior mentioned makes. Less than 5% of the shops nationwide can meet the requirements to be an Assured Performance facility.We are proud to say we are among an elite few.